Gauz24 AI
VoC for Leadership & Strategy

See customer risk before it shows up in revenue.

Gauz24 gives leadership teams a clear, daily view of customer health, emerging risks, and revenue impact, without digging through dashboards or reports.

Executive Strategy Dashboard

Metrics lag. Customer signals don’t.

By the time churn metrics show a problem, revenue is already lost.

The Lagging Indicator Trap

  • NPS and CSAT arrive weeks after the fact.
  • Churn data only confirms what's already lost.
  • Reports are fragmented across support, sales, and product.
  • Competitive threats are missed until huge deals are lost.

The Early Warning System

Strategic Risk DetectedAction Required

Enterprise Segment mentioning "Competitor X" increased 35% this week.

Routine OperationsStable

Get a daily view of customer health

The Executive VoC Command Center surfaces overall customer sentiment direction, key themes driving experience, and emerging issues. Replaces scattered updates with one clear view.

Daily Executive Summary

Spot revenue risk early

Highlight top churn-predicting issues and problems ranked by revenue impact. Intervene before risk turns into loss.

Revenue Risk List

Understand what’s changing and why

Track sentiment shifts over time and fast-growing complaints. Each signal links back to real customer feedback for validation.

Sentiment Trend Line

Monitor competitive pressure

See when customers mention competitors more often or express switching intent. Provides early warning of strategic threats.

Competitor Comparison Chart

From weekly reviews to board strategy.

1

Weekly Leadership Reviews

Discuss customer health and risk with confidence.

2

Strategic Planning

Align product and CX priorities with customer reality.

3

Board & Investor Updates

Share evidence-backed customer insights, not anecdotes.

How it fits into Gauz24.

The single source of customer truth at the executive level.

Primary Leadership Tools

  • Executive VoC Command Center
  • Predictive Customer Insights
  • AI Chat Analytics

Supporting Intelligence

  • Product & Roadmap Intelligence
  • Feedback Explorer (Validation)
Trusted by Executives

Lead with clarity.

Early Signals

Catch risks before they show up in laggy churn reports.

Evidence-Backed

Every insight lets you drill down to source feedback.

Prioritized

Know exactly what matters most to revenue and retention.

Act before risk becomes reality.

Get a real-time view of customer health and revenue risk.