ROI Calculator
What does ignoring customer feedback actually cost you?
Estimate how early churn detection, better prioritization, and faster issue resolution can impact revenue, retention, and efficiency.
Why ROI is hard to see
Most companies feel customer problems after revenue is already lost. The ROI of customer intelligence comes from proactive visibility.
- ✓Preventing churn early before decisions are made
- ✓Fixing the right issues faster to save support costs
- ✓Reducing wasted product effort on low-impact features
1Business Basics
$10,000,000
$25,000
2.5%
10
2Customer Feedback Reality
Churn from Experience Issues
35%
Time to Identify Issues
5 weeks
Roadmap Effort with Low Impact
25%
Percentage of features shipped that don't move metrics or get adopted.
3Gauz24 Impact Assumptions
Early Churn Detec. Imp.15%
Issue Detection Speed40%
Prioritization Efficiency20%
Leadership Time Saved10 hrs
“These are conservative benchmarks based on VoC best practices.”
Estimated Annual Impact
$337,500
Revenue Protected$157,500
Product Efficiency Gain$60,000
CX & Ops Efficiency$96,000
Leadership Time Value$24,000
Directional estimate, not a guarantee.
Want a more precise ROI?
Walk through your numbers with our team and see how Gauz24 applies to your data.
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