Built to protect customer data, by default.
Gauz24 is designed with security, privacy, and data protection at its core, ensuring customer feedback is analyzed safely, responsibly, and in compliance with enterprise expectations.
Customer feedback often contains sensitive data.
Support tickets, surveys, and conversations frequently include personal identifiers, contact info, and internal confidential context. A VoC platform must protect this data by design.
"My email is navendu@gauz24.com and my phone number is +1-555-0123. Please check my order #99281."
Unprotected Raw Feedback
Sensitive data is protected automatically.
Gauz24 applies automated PII masking to customer feedback including names, emails, phone numbers, and identifiers. Masking occurs before insights are surfaced, reducing exposure risk.
"My email is ●●●●●●●● and my phone number is ●●●●●●. Please check my order ●●●●●."
The right people see the right data.
Gauz24 supports role-based access control (RBAC), controlled visibility across teams, and restricted access to sensitive feedback buckets.
- Role-based access control
- Field-level visibility settings
- SSO & MFA enforcement
Transparency without exposure.
Gauz24 maintains traceability of insights to source feedback, audit-ready data lineage, and clear separation between raw data and derived intelligence.
Built to align with modern privacy expectations.
Minimal Exposure
No unnecessary data replication or storage.
Data Governance
Strict controls embedded into every workflow.
Sovereignty
Regional data residency options available.
Trusted by teams with strict requirements
Confidently analyze feedback.
Turn customer signals into action without compromising data trust.
Ready to understand your customers?
Join forward-thinking product teams turning feedback into their biggest advantage.