Ask your customer data questions.
Get answers you can act on.
Gauz24’s AI Chat Analytics lets teams query customer feedback using plain English and receive instant, evidence-backed insights, without building dashboards or writing queries.
Dashboards don’t answer
ad-hoc questions.
When leadership asks “What changed this week?”, static dashboards are too slow. AI Chat Analytics removes the friction of filters and queries.
Requires analyst support for new questions.
"Why are enterprise users canceling?"
Top reason: Advanced Reporting Gaps
Based on 14 recent tickets and 5 churn surveys.
Ask real questions teams care about.
From high-level trends to specific fire-drills. Responses are structured, concise, and actionable.
- What are the top customer complaints this week?
- Which issues are driving negative sentiment?
- Are customers mentioning competitors more?
- What problems put revenue at risk right now?
Rising Complaint: System Latency
Critical PriorityMentioned in 12% of support tickets this week, primarily by Enterprise users during export operations.
Not a chatbot.
A query layer on structured intelligence.
AI Chat Analytics does not guess or summarize blindly. It queries extracted reasons, sentiment signals, and verbatim evidence.
User Query
"Why is churn up?"
Structured Search
Themes • Sentiment • Risk
Evidence-Backed Answer
Insights + Source Links
Answers you can trust.
Every response includes clear reasons, supporting metrics, and direct links to underlying feedback evidence.
"The primary driver of negative sentiment this week is integration failures with Salesforce. Customer reports indicate data sync issues post-update."
Who uses AI Chat Analytics?
Leadership
Get quick answers during reviews without waiting for reports.
Product Teams
Explore customer questions without building new dashboards.
CX & Support
Investigate spikes and recurring issues on demand.
Part of the Gauz24 Platform
AI Chat Analytics is an interaction layer on top of our structured intelligence. use it when you need fast answers without navigation overhead.
Enterprise-ready by design
Turn questions into clarity.
Get instant answers from your customer feedback without delay.
Ready to understand your customers?
Join forward-thinking product teams turning feedback into their biggest advantage.