Capture, analyze, and act on customer feedback , in one system.
Unify feedback across channels and convert it into daily signals, strategic insights, and evidence-backed decisions.
From Customer Feedback to Decisions , End to End
We ingest unstructured data from 50+ channels via native APIs, preserving the full conversation history and metadata so you never lose the original context of the customer voice.
Our engine uses deterministic extraction models to tag feedback with high precision. Every tag is traceable back to the exact sentence, ensuring 100% explainability and trust in the data.
Insights are pushed directly to your existing workflows. Trigger Slack alerts for urgent risks, push feature requests to Jira, or view real-time health scores in your CRM.
Executive VoC Command Center
Daily view of churn risk, revenue impact, and emerging issues.
Product & Roadmap Intelligence
Plan roadmaps using sentiment trends and feature demand.
Feedback Explorer
Drill into raw feedback and validate insights with evidence.
Enterprise Security, Privacy & Data Governance
This ensures customer feedback data is handled responsibly and securely.
What the Gauz24 VoC Platform Replaces
- Manual feedback tagging
- Spreadsheet-based VoC analysis
- Disconnected dashboards
- Reactive churn investigations
By consolidating customer feedback analytics into one platform, teams move faster with fewer tools.
Who This Platform Is For
- SaaS and digital-first companies
- Product-led and CX-driven organizations
- Enterprises with high feedback volume
- Teams that need early insight, not hindsight reporting
Ready to turn customer feedback into decisions?
See how Gauz24 fits into your stack and workflows.