
Customer Insights Dashboard
Visualize KPIs at a glance—turn raw feedback into intuitive metrics.
Key Benefits
Our Customer Insights Dashboard transforms complex feedback data into clear, actionable visualizations that drive better decision-making.
At-a-Glance Metrics
Instantly view key performance indicators like resolution times, top complaints, and satisfaction scores without digging through data.
Customizable Views
Tailor dashboards for each team's specific needs—product managers see feature requests, support sees ticket metrics, executives see high-level KPIs.
Executive View
Support View
Product View
Automated Alerts
Receive notifications when metrics cross predefined thresholds, allowing you to address issues before they escalate.
Critical Alert
Response time > 8 hours
Warning Alert
CSAT dropped below 85%
Positive Alert
Feature adoption up 15%
Dashboard Preview
See how our intuitive dashboard transforms complex data into clear, actionable insights.
Customer Feedback Overview
Total Feedback
1,248
+12% vs last month
Avg. Satisfaction
92%
+3% vs last month
Response Time
4.2h
+0.5h vs last month
Resolution Rate
94%
+2% vs last month
Feedback Volume by Category
Feature
UX
Bugs
Billing
Support
Other
Sentiment Distribution
Positive
68%
Recent Feedback
"The new dashboard feature is amazing! So intuitive and helpful."
"Good product overall, but I wish there were more export options."
"Having trouble connecting to my account. Please fix this ASAP."
Who Benefits?
Our Customer Insights Dashboard is designed to empower decision-makers at all levels of your organization.
CEOs & Founders
Quick decision-making
Get a bird's-eye view of customer sentiment and product performance without having to dig through reports or wait for weekly updates.
Executive summary of key metrics in one view
Trend analysis to spot emerging issues or opportunities
ROI tracking for customer experience investments
Data-Driven Teams
Real-time analytics for agile pivots
Empower your product, support, and marketing teams with real-time data to make informed decisions and quickly adapt to customer needs.
Product teams can prioritize features based on feedback volume
Support teams can identify common issues and create resources
Marketing teams can measure campaign impact on customer sentiment
Ready to transform your customer data into actionable insights?
Join leading companies who use our Customer Insights Dashboard to make data-driven decisions that improve customer satisfaction and drive growth.